Refund and Returns Policy

At Axione Solutions LLC, we are committed to providing our customers with high-quality products and services. We understand that there may be times when you need to return a product or request a refund, and we strive to make this process as easy and hassle-free as possible.

Product Returns

If you are not completely satisfied with your purchase, you may return the product within 30 days of the purchase date for a full refund. The product must be returned in its original packaging, and you must provide proof of purchase. Shipping fees are non-refundable.

To initiate a return, please contact our customer service team via phone or chat. We will provide you with a return authorisation number and instructions on returning the product.

Refunds

Refunds will be issued within 5-7 business days of receipt of the returned product. The refund will be issued to the original form of payment. If you paid with a credit card, a refund will be issued to that card. If you paid with PayPal, the refund would be issued to your PayPal account.

Technical Support Services

We take pride in providing our customers with expert technical support services. If you experience any issues with your computer, tablet, or printer, our trained technicians are here to help.

Please let us know if you are not satisfied with our technical support services. We will work with you to resolve the issue, and if we cannot resolve the issue to your satisfaction, we will issue a refund.

Membership Packages

We offer membership packages to help keep your devices running all year round smoothly. If you are dissatisfied with your membership, you may cancel it anytime for a prorated refund.

To cancel your membership, please contact our customer service team via phone or chat. We will issue a refund for any unused portion of your membership.

Contact Us

If you have any questions or concerns about our return and refund policy, please contact us via phone or chat. Our customer service team is available 24/7 to assist you.